Most clinics lose 60% of their inquiries between the ad click and the booked consultation.
We close that gap.
One partner for ads, WhatsApp, booking, SEO, and reviews — instead of a patchwork of agencies and tools, without adding front-desk workload.
Built with AI, supervised by the founding team.
Thu 22 May · 16:30
Consultation booked
Every inquiry accounted for
WATCH THE BOOKING
From ad click to booked consultation.
WHAT YOUR CLINIC SEES
23:41 · AFTER HOURS
The clinic is closed. The inquiry is answered anyway.
IN THEIR LANGUAGE
The patient switches language; the coordinator follows. Treatment, timing and history still noted against your criteria.
ESCALATION
A medical question. The AI never answers it — it flags your team.
📳 Aviva Clinic — medication question flagged · 23:47
HUMAN TAKEOVER
Your coordinator joins with one tap. The AI goes silent.
BOOKED & LOGGED
A slot in your calendar, traced to the campaign that brought the patient.
Sample conversation · EU-hosted · GDPR-aligned
Your turn — ask it what your patients ask:
Opens the live coordinator — unscripted, right now.
CONTROL
Your team keeps the wheel.
Replyion answers first. Your clinic stays in command of every conversation.
You see every conversation
Every exchange, in one place, readable by your team at any moment. Nothing happens out of sight.
Your coordinator takes over in one tap
The AI pauses instantly and stays silent until your coordinator hands the conversation back.
Your doctor is never bypassed
Medical questions are never answered by the system — they are flagged to your clinical team in real time.
Your DPO can audit everything
Takeovers, escalations and bookings leave an inspectable trail. EU-hosted, GDPR-aligned.
WHAT THE LEAK COSTS
Ads work. Leads come in. Then most of them leak away.
Patients message after hours, wait hours for a reply, and book elsewhere. This is what that leak looks like for a typical IVF clinic — drag the sliders to make it yours.
ILLUSTRATIVE · YOUR INPUTS + RESEARCH-BASED ASSUMPTIONS
≈ €420,000
of treatment demand at risk in a year — about 31 of 90 monthly inquiries never become patients.
Each dot is a patient inquiry this month. The falling ones book elsewhere.
MAKE IT YOURS
Adjust to your clinic's typical cycle revenue.
Leakage rates informed by cross-industry response-time research (HBR, MIT/InsideSales). Assumes one in four leaked inquiries would have become a booked treatment — an illustrative assumption, not a measurement. Annual figure shown as a rounded midpoint of a ±20% range. Not clinic-specific; your Growth Audit replaces these assumptions with your real numbers.
THE PATIENT INTELLIGENCE BRIEF
“what happens to our embryos if we cant pay storage next year?? sorry to ask by whatsapp”
Never answered. She booked elsewhere on Tuesday.
SAMPLE CONVERSATION · FICTIONAL · IT SITS IN EVERY CLINIC'S WHATSAPP
The brief that finds the money.
Every two weeks: every unanswered question like this one — what it cost, and the fixes that recover it. Not a dashboard you check. An answer that arrives.
FOUND THIS FORTNIGHT · SAMPLE
€24,300
in recoverable treatment demand — 17 high-intent inquiries unanswered after 8PM, identified, costed, and fixable by Sunday.
RECOVER IT
Two of these three take under an hour.
SAMPLE BRIEF · FICTIONAL CLINIC · ILLUSTRATIVE DATA
THE 90-SECOND TOUR
The real system, and the person accountable for it.
Ninety seconds of the actual product — the night inquiry, the escalation, the takeover, the booking — introduced by Kamila Arca, the founder.
Kamila Arca
Founder · Replyion
“You’d be the first clinic. The terms reflect that.”
“Twenty minutes. I’ll show you where your inquiries leak. No pitch.” — Kamila Arca
Book a Growth Audit →WHO DOES WHAT
One system. Named humans. Clear accountability.
THE COORDINATOR (AI)
Answers first, in seconds
First response, qualification, follow-up and booking — in the patient's language, at any hour. Never a medical answer.
REPLYION'S HUMANS
Run the campaigns, write the brief
The founding team runs your campaigns, and Kamila — the founder — reviews every brief before it reaches your inbox. One accountable name, not a rotating account manager.
YOUR CLINIC
Keeps the wheel
Your team sees everything, takes over any conversation in one tap, and approves every word before launch.
BUILT ON IVF PROTOCOLS
Not chatbot templates. IVF protocols.
The coordinator runs on a clinic-reviewed IVF rulebook — what it may answer, what it must never touch, and when a human takes over.
NEVER ANSWERED BY THE SYSTEM
Flagged to your team, instantly
- OHSS symptoms after stimulation
- Bleeding after transfer
- Medication and dosage questions
- Possible ectopic warning signs
ANSWERED AT 2AM
The questions that fill your inbox
- Embryo freezing and storage costs
- Donor matching and waiting times
- Cycle timing for travelling patients
- Success-rate questions — answered only with your published figures, never invented
THE CROSS-BORDER PATIENT
Built for patients who fly in
- Language detected and matched from the first message
- Video-consultation-first protocol for international patients
- Scheduling that respects travel dates
THE JUDGMENT CALLS
RULE — Any mention of abdominal swelling after egg retrieval → escalate as possible OHSS, priority 1.
It knows the difference between a question about medication timing and a question about parking.
From signed contract to first live conversation in about two weeks.
- SIGNDay 0
- INTAKEDays 1–2
- WHATSAPP VERIFICATIONDays 1–10
- YOUR REVIEWDay ~10, ~60 min
- LIVEDay ~14, on WhatsApp
Your team reviews the coordinator's full playbook before anything goes live — what it answers, what it never touches. Most clinics spend about an hour on it. Around two weeks from signature to the first patient conversation — no engineer needed on your side.
PRICING
Simple terms. Quoted honestly.
One monthly fee, agreed before anything goes live.
- 12-month price lock as a founding clinic
- Cancel after month 3 with 30 days' notice
- You keep your WhatsApp number — always
- You keep your ad accounts — always
- Live in about two weeks, no engineer needed
We quote on a 25-minute call after we have seen your inquiry volume. Every clinic's mix is different — we would rather quote you right than quote you fast.
If we do not believe Replyion is the right fit for your clinic, we will tell you on the call.
Your quote depends on three things: inquiry volume, languages, and coverage hours.
Built for clinics handling 20+ patient inquiries per month.
Questions clinic owners ask.
You've already paid for these patients.Stop losing them.
20-minute conversation. No deck. No demo theatre.