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META AND INSTAGRAM ADS

Anyone can buy the click. We are what happens after it.

THE NUMBER THAT MATTERS

01

BEFORE WE SHOW YOU ANYTHING

Which number should you judge us against?

Almost everything after this slide depends on the answer, so we would rather agree it with you now than defend it later.

THE SAME WORK, TWO UNITS

The unit decides who in your building evaluates us.

COST PER LEAD

€24

ILLUSTRATIVE

A marketing number. It compares us to other agencies, and whoever manages your marketing decides it.

CONTRIBUTION FROM ONE MORE TREATMENT START

your figure

WE DO NOT HAVE IT AND WE WILL NOT ESTIMATE IT

A capacity number. It compares us to any other use of the same money, and only you can decide it.

WHY ONE MORE IS NOT LIKE THE AVERAGE

The costs you have already committed to this month are paid whether one more cycle runs or not.

Revenue from one treatment cycle
Variable cost of running one more cycle
Consultations needed per treatment start
CONTRIBUTION FROM ONE MORE

Your average margin carries a share of those committed costs. One more cycle does not, so it adds only what it genuinely consumes.

You know these three figures. We do not, and we will not estimate them for you.

STRUCTURE ONLY. NO FIGURES SUPPLIED BY REPLYION.

THE NUMBER WE WILL BE MEASURED ON

Everything after this slide is counted in one unit.

If the figure is wrong, correct us before we continue. We would rather be measured on your number than on ours.

CONTRIBUTION FROM ONE MORE TREATMENT START

SUPPLIED BY THE CLINIC · RECORDED IN THE PILOT DEFINITION

WHAT YOUR INBOX ALREADY KNOWS

02

BEFORE WE SHOW YOU ANYTHING OF OURS

Open your clinic WhatsApp and scroll back to last night.

We would rather look at your evidence than show you ours.

LAST MONTH, AT YOUR CLINIC

Five counts. You already hold every one of them.

Enquiries that arrived
Answered within one hour
Consultations booked
Consultations attended
TREATMENTS STARTED

Most clinics can produce the first line and the last. The three in between are where patients are lost, and almost nobody counts them.

If a line is unknown, that is the finding.

STRUCTURE ONLY. NO FIGURES SUPPLIED BY REPLYION.

WHAT THE GAP IS WORTH

Now multiply the gap by your own figure.

Nobody at your clinic did anything wrong. The enquiries arrived when the building was empty.

Enquiries that never became consultations
Value of one more consultation, from your calculator
UNRECOVERED LAST MONTH

HOW SHE DECIDES

03

BEFORE SHE WRITES TO ANYONE

She has been deciding for a year and a half.

MONTH 1

She stops mentioning it when it does not work.

MONTH 9

She reads everything and contacts nobody.

MONTH 16

She starts saving clinics without following them.

MONTH 18

In one evening, she writes to four of them.

By the time your clinic hears from her, the decision is nearly made. Almost all of it happened where you could not see it.

AND SHE WRITES WHEN THE BUILDING IS EMPTY

Not at eleven in the morning.

She writes after the children are asleep, from her own bed, to four clinics in a row. The first one that answers is the one she talks to.

HER EVENING

21:48Clinic one
21:52Clinic two
21:56Clinic three
22:01Clinic four

ONE OF THEM REPLIES BEFORE SHE FALLS ASLEEP

SHE IS NOT LOOKING FOR YOU YET

04

FOUR PLACES, ONE COMPANY, ONE PATIENT

She meets your clinic in four places, and never notices they are the same one.

REELS

Where she meets you for the first time, without looking for you.

STORIES

Where she asks the questions she is not ready to ask a clinic.

FEED

Where she looks for proof that other people went through it.

WHATSAPP

Where she finally writes, in the app she already uses every day.

One button carries her from the third place to the fourth without a form, a website or a phone call.

Google meets the patient who is already looking. Meta meets the one who is not.

SHE TYPES

ivf clinic madrid

avivafertility.com · Sponsored

IVF in Madrid. Your first consultation is free.

madridivf.com

Fertility treatment in central Madrid.

northsideivf.com

IVF and egg donation, English speaking.

She has already decided to look. You are now competing with everyone else she is comparing.

SHE SCROLLS

avivafertility · Sponsored

Two years of trying.

She has decided nothing. All you can buy here is one and a half seconds of her attention.

THE HONEST LIMIT

We control the creative and the spend. We observe the outcome. We guarantee neither.

WHAT WE DO

  • Build and run the creative system across Reels, Stories and Feed
  • Answer every reply that arrives, in her language, at any hour
  • Attribute every booking and every treatment to the creative behind it

WHAT WE DO NOT PROMISE

  • A number of bookings agreed in advance
  • That one creative will beat another before it has run
  • A return on spend from a patient who was never going to book

SOMETHING STOPS HER THUMB

05

REEL · SHE HAS NEVER HEARD OF YOU

Two years of trying.

A patient speaks first, in the first second, before any clinic name appears. No offer, no price. This creative is buying recognition, not a reply.

· FORTY ONE CONSULTATIONS BEGAN HERE

ILLUSTRATIVE CREATIVE AND ENGAGEMENT · AVIVA FERTILITY, MADRID

Two years of trying.

avivafertility SPONSORED

Nobody told us what to do next.

Original audio · avivafertility · 2,418 likes · 96 comments

Send message ›

REEL · SHE IS DECIDING WHO TO TRUST

Dr. Marín answers the question she asks first.

The number nobody quotes you.

avivafertility SPONSORED

Dr. Marín on what a success rate means at 38.

Original audio · avivafertility · 1,204 likes · 142 comments

Send message ›

The clinician speaks, unedited, with no script on screen. It runs to the people who watched the first Reel and did not write.

· THIRTY TWO CONSULTATIONS BEGAN HERE

ILLUSTRATIVE ENGAGEMENT · AVIVA FERTILITY, MADRID

STORY · SHE WANTS TO UNDERSTAND BEFORE SHE ASKS

Three questions, answered before she has to ask them.

avivafertility

Success rates at my age?

By year, not by decade.

Send a message

avivafertility

Can I message out of hours?

Whenever you are awake.

Send a message

avivafertility

If the first cycle fails?

You are told before you start.

Send a message

Every question here was asked by a real patient in the WhatsApp thread first. The creative is written from the corpus, not from a brief.

FEED · SHE IS ALMOST READY TO WRITE

One patient, first message to treatment, in five frames.

01

Two years, and nobody had answered.

02

She wrote at 21:52 on a Tuesday.

03

She was answered in four seconds.

04

Booked for Friday at 10:00.

05

Day 24. Treatment begins.

Eighteen consultations began here, at twenty nine euros each. Proof is the cheapest creative in the campaign because it is the last thing she needs.

ILLUSTRATIVE CREATIVE AND ENGAGEMENT · AVIVA FERTILITY, MADRID

SHE TAPS SEND MESSAGE

06

TUESDAY 21:52 · THE SAME REEL, THE SAME PATIENT

Everything up to this moment, any agency can do.

SPEND WITHOUT A REPLY

Her message waits eleven hours for the desk to open. Nothing about the ad was wrong. Nobody was there to answer it.

Hi, I saw your video. Can I ask about a consultation?21:52

WEDNESDAY

Good morning, how can we help?09:14

SPEND WITH ONE

Replyion answers in four seconds, at 21:52:08. She is booked nineteen minutes later, with nobody at the clinic awake.

Hi, I saw your video. Can I ask about a consultation?21:52:04
Of course, the first consultation is free.21:52:08
BOOKED 22:11Fri 27 · 10:00

ELENA, DAY 3, 21:52

She never visited your website.

No form, no landing page, no waiting for office hours. The creative she came from travels into the thread, so the answer already knows what she watched.

FROM THIS AD

Two years of trying

Hi, I saw your video. Can I ask about a consultation?21:52
Of course, the first consultation is free. Had treatment before?21:52
Two cycles elsewhere. Neither worked.22:03
BOOKED 22:11Fri 27 · 10:00 · Dr. Marín, in clinic

● REPLYION COORDINATOR  REC 8812

21:52:04MESSAGE RECEIVEDInstagram, click to WhatsApp
21:52:08REPLIED IN FOUR SECONDSNo member of staff was awake
21:52:08LANGUAGE DETECTEDEnglish
21:52:09SOURCE MATCHEDReel, Two years of trying
22:03QUALIFIEDTwo prior cycles elsewhere
22:09SLOT OFFEREDFri 27, 10:00, Dr. Marín
22:11BOOKEDWritten to the clinic calendar
22:11ATTRIBUTEDReel, Two years of trying
06:30SENT TO THE OWNER BRIEFBefore the clinic opened

ILLUSTRATIVE CONVERSATION AND RECORD · AVIVA FERTILITY, MADRID

A. WEBER, MUNICH, 22:04

She writes in German. Your team never has to.

HER THREAD

Guten Abend. Wir möchten eine IVF-Behandlung.22:04
Sehr gerne. Waren Sie bereits in Behandlung?22:04
Nein. Können wir das Gespräch per Video führen?22:06
Natürlich. Do 26., 18:15 Uhr, mit Dr. Marín?22:07
GEBUCHT 22:08Do 26 · 18:15 · Video · Dr. Marín

WHAT YOUR CLINIC SEES

PATIENTA. Weber, Munich
SOURCEMeta Ads
LANGUAGEGerman
ENQUIRYIVF, first consultation
BOOKEDThu 26 · 18:15 · Video · Dr. Marín

Her language is a field in the record. It is never a task for your team.

ILLUSTRATIVE CONVERSATION · AVIVA FERTILITY, MADRID

06:30 · BEFORE THE CLINIC OPENS

Your team arrives to work that is already done.

AVIVA FERTILITY · CONSULTATION CALENDAR

THU 26

18:00

A. Weber

Video · 18:15

FRI 27

10:00

Elena Ruiz

In clinic

MON 30

11:00

D. Almeida

In clinic

● THE OWNER BRIEF

CONVERSATIONS OVERNIGHT9
CONSULTATIONS BOOKED3
ESCALATED TO A CLINICIAN1

NEEDS DR. MARÍN THIS MORNING

S. Bennett wrote at 23:46 with a medical question. She was told a clinician would reply by 09:00.

Everything else was handled while the clinic was closed.

ILLUSTRATIVE CALENDAR AND BRIEF · AVIVA FERTILITY, MADRID

THE HOURS YOU CANNOT BUY

07

WHAT WE DO NOT SEND YOU

A full calendar is not the same as a good month.

Your clinicians' hours are the one thing more budget cannot buy. Every consultation that was never going to proceed costs you one of them.

ASKED IN THE CHAT, BEFORE ANY SLOT IS OFFERED

Have you had treatment before, and where?

Are you able to travel to the clinic?

Are you looking to begin in the next few months?

HER ANSWERS REACH YOUR TEAM WITH HER. NOBODY ASKS HER TWICE.

THE MONTH IS OVER

08

The same campaign, reported twice.

AS AN AGENCY REPORTS IT

Spend€4,200
Conversations started612
Consultations bookednot reported
Treatments startednot reported
Cost per bookingnot reported

AS REPLYION REPORTS IT

Spend€4,200
Conversations started612
Consultations booked110
Treatments started34
Cost per booking€38

ILLUSTRATIVE CAMPAIGN · AVIVA FERTILITY, MADRID · ONE MONTH

EVERY BOOKING, TRACED TO THE CREATIVE THAT PRODUCED IT

The part your agency does not send you.

CREATIVESPENDCONVERSATIONSBOOKEDPER BOOKING
Reel · Two years of trying€1,84026841€45
Reel · Dr. Marín answers€1,01014732€32
Story · Three questions€6209615€41
Feed · Five frames€5207418€29
Story · A day at the clinic€210274€53
FIVE CREATIVES, RECONCILED€4,200612110€38

ILLUSTRATIVE CAMPAIGN · AVIVA FERTILITY, MADRID · ONE MONTH

TREATMENTS STARTED, ONE CAMPAIGN MONTH

34 of 110 consultations booked

Each one is traceable to the creative that started it, because the conversation, the booking and the outcome were all recorded in the same place.

ILLUSTRATIVE CAMPAIGN · AVIVA FERTILITY, MADRID · ONE MONTH

ELENA RUIZ · ONE PATIENT, ONE RECORD

Twenty four days, in a single file.

Two years of trying.

WHERE IT STARTED

FIRST SEENDay 1 · Reel, Two years of trying
FIRST MESSAGEDay 3 · 21:52 · Instagram, click to WhatsApp
ANSWERED INFour seconds
LANGUAGEEnglish
QUALIFIEDTwo prior cycles elsewhere
BOOKEDDay 3 · 22:11 · for Fri 27 at 10:00, Dr. Marín
ATTRIBUTED TOReel, Two years of trying
TREATMENT STARTEDDay 24

Every line was written by the system as it happened. None of it was reconstructed at the end of the month.

ILLUSTRATIVE PATIENT RECORD · AVIVA FERTILITY, MADRID

FROM SIGNATURE TO FIRST BOOKING

Typical onboarding takes a few weeks.

WEEK 1

Accounts, WhatsApp number, escalation rule agreed with your clinical team.

WEEK 2

Filming at your clinic. One morning of your clinician's time.

WEEK 3

You approve the creative. Campaigns built and submitted for review.

WEEK 4

Live. The coordinator answers the first patient the day it starts.

Timelines depend on your clinic’s configuration and integrations. What we need from you: access, one morning of filming, and a decision on the escalation rule. Nothing else.

IF YOU ALREADY HAVE AN AGENCY

Keep them. The comparison was never agency against Replyion.

THEIR WORK, UP TO 21:52

Everything that puts the Reel in front of her.

AUDIENCEWomen 32 to 44, Madrid and Munich
PLACEMENTSReels, Stories, Feed, click to WhatsApp
CREATIVE CALENDARFive concepts live, refreshed fortnightly
BUDGETSet, paced and optimised by them
HANDOVERThe moment she taps Send message

OUR WORK, FROM 21:52

Everything that happens after she writes.

21:52:08 REPLIEDFour seconds, in her language
22:03 QUALIFIEDTwo prior cycles elsewhere
22:09 SLOT OFFEREDFri 27, 10:00, Dr. Marín
22:11 BOOKEDWritten to the clinic calendar
06:30 REPORTEDInto the owner brief
The real comparison is spend with a reply against spend without one.

READY WHEN YOU ARE

Meta brings her attention. Replyion turns it into a patient.

Give us one month of Meta budget. At the end you keep the ledger, whatever it says.

Request a pilot